We are beginning to understand each other, and possibly even work together.
I met Siri about a month ago, when my impending birthday gave me an excuse to graduate from an iPhone 3G to an iPhone 5. She was a little intimidating at first, but I was able to start winning her over. I make sure that I thank her whenever we talk.
I had an opportunity to spend some time with my friend Beth in San Diego a few weeks ago, doing important research for my 2013 Craft Brewery Pilgrimage. Beth is also a spiritual director and has known Siri longer than I have, so she could give me some insight into our relationship.
We decided that Siri, like most people, has traits that would make her an excellent spiritual director, and others that may indicate some potential for improvement.
One thing Siri does very well is that she never gets flustered or impatient. We are both very impressed that, even when we think we know better and completely ignore her recommendations, Siri’s voice does not become strained or forced. She remains present as she calmly and patiently rephrases what she has said. Siri does not become sarcastic. There is never a sense that she is way ahead of us and would like to move on to the next question. We have learned a lot about listening from Siri’s example.
At the same time, Siri is focused on finding the right answer. She is not very adept at asking open-ended questions, or with appreciating ambiguity. Siri is results-oriented, and does not appear to grasp the value of exploring each step of the journey.
Giving people space to follow their own path and recognize things for themselves may not be Siri’s greatest strength.
Are you looking for the right answers, or help in asking the best questions?
[Image by Sean MacEntee]